**This is only for error in points. Otherwise please see Redeeming a Loyalty Reward. As this will automatically deduct the point associated with that reward.
Here are a few simple steps showing you how to deduct those mistakenly added loyalty point.
Login to your Referrizer Account.
Step 1: Select Contacts Module
Step 2: Find the customer by typing in their name or phone number in the search field
Step 3: Click on the Loyalty points eg. 90
Step 4: Add the number of points that need to be deducted.
Step 5: Click on the Deduct button.
Step 6: You will be required to enter a Pin-code just to verify that you have authorized the deduction of points.
Step 7: Make a note to indicate why the points were deducted. This is optional.
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