Create a campaign that gets triggered every time someone texts a keyword that's assigned to that campaign.
Simply set up the new keyword trigger, designate your preferred keyword, and watch as your clients receive customized text messages each time they text that keyword to your Smart Line.
You're a couple of steps away from that, so let's show you how to do it!
Step 1 - Create an automated text campaign
Step 2 - Select "Client sends a keyword" as a trigger
Step 3 and 4 - Select your keyword and type out the message you wish to trigger
Don't forget to promote your Smartline as the number to send the keyword to!
e.g. You can create a poster that reads:
"Text 'COFFEE' to 561-XXX-XXXX to get your Free Coffee!"
Don't miss out on the magic of our AI generator for some seriously cool ideas! Also, be sure to check out the 'Ideas' section and grab some great suggestions to make your triggered campaign successful.
Step 5 - Launch your campaign!
Keep in mind!
1. The text message will trigger every time a customer sends the keyword to the Smartline, not just the first time. Every time it triggers, you will be using your available text credit (we recommend turning on our Auto-Refill feature!). But with our Multiple Reentries Feature, you can control when and how often this can happen.
2. Once the campaign is launched, the keyword can't be changed.