Limitations for Text/Email Campaigns during the Free Trial

Keep in mind that there are certain limitations for text and email campaigns when it comes to credits to free trial users.

Text Campaign Limits

  • Free trial users have 200 text credits available
  • Free trial users do not have the available option to Top-Up/Auto-Refill credits
  • Once you have used up your available credits, the pop-up with the ‘Upgrade Plan’ button will appear
  • When the free trial period ends, you will be notified via pop-up and suggested to upgrade your plan

Email Campaigns Limits

  • Free trial users have 2000 email credits available
  • Once you have used up your available credits, the pop-up with the ‘Upgrade Plan’ button will appear
  • When the Free Trial period has expired, you will automatically switch to a Freemium plan
    • With the Freemium plan, you will have 2000 email credits per month - which refreshes monthly
  • If you have spent all available email credits for the current month or you don't have enough for the whole campaign, the pop-up with available options will appear
    • Send Anyway - you will be able to send the campaign to some of your contacts (based on the number of credits)
    • Upgrade Plan - you will be redirected to the page with all available options for upgrading your plan (to get more credits)
 
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