Glofox Integration

About Glofox

ABC GLOFOX is an all-in-one software solution built to drive success in fitness businesses of any size, anywhere in the world.

What can I do with Glofox integration?

  • Segment customers based on data from Glofox, (e.g. visits)
  • Engage customers in Referral program
  • Engage customers in Loyalty program
  • Get new online reviews and customer feedback

What data will be synchronized?

This integration includes an Initial sync as well as an Hourly sync.

Initial sync:

  • All contacts from Glofox added to your Referrizer account
  • If a contact has been marked with 'lead' status in Glofox, they will be segmented into the Lead category in your Referrizer account
  • If a contact has not been marked with 'lead' status, and they have visits within the last 3 months, they will be segmented into the Current Customers category, otherwise, they will be segmented into the Past Customers category.

Hourly sync:

  • Check-in sync - if a contact has made a booking and attended it, our system will recognize it as a check-in
  • Member/Customer sync - if you have created a new customer in Glofox, Referrizer will recognize it as a Current Customer

How can I integrate Glofox with Referrizer?

1. Log into your Referrizer account

2. Click on your name at the top right corner of the screen

3. Open Apps & Integrations

4. Select Glofox

5. You need permission to use the Glofox API for Referrizer, so you will have to send an email request to [email protected]

The following details have to be included in the email:

  • Branch ID
  • Namespace 

In addition to these details, which are available in your Glofox account, the content of the email should be: "Please activate my Branch ID for Referrizer."

6. After receiving a confirmation from the Glofox support team, you will be able to finish the process by entering your account details and pressing ACTIVATE INTEGRATION button at the bottom.

Integration Options

  • Engage through texts - enables automated texts to trigger via customer check-ins
  • Engage through emails - enables automated emails to trigger via customer check-ins

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