Glofox Integration

About Glofox

ABC GLOFOX is an all-in-one software solution built to drive success in fitness businesses of any size, anywhere in the world.

What can I do with Glofox integration?

• Segment customers based on data from Glofox, (e.g. visits)
• Engage customers in Referral program
• Engage customers in Loyalty program
• Get new online reviews and customer feedback

What data will be synchronized?

This integration includes an Initial sync as well as an Hourly sync.

Initial sync:

• All contacts from Glofox added to your Referrizer account
• If a contact has been marked with 'lead' status in Glofox, they will be segmented into the Lead category in your Referrizer account
• If a contact has not been marked with 'lead' status, and they have visits within the last 3 months, they will be segmented into the Current Customers category, otherwise, they will be segmented into the Past Customers category.

Hourly sync:

• Check-in sync - if a contact has made a booking and attended it, our system will recognize it as a check-in
• Member/Customer sync - if you have created a new customer in Glofox, Referrizer will recognize it as a Current Customer

How can I integrate Glofox with Referrizer?

1. Log into your Referrizer account

2. Click on your name at the top right corner of the screen

3. Open Apps & Integrations

4. Select Glofox

5. You need permission to use the Glofox API for Referrizer, so you will have to send an email request to [email protected]

The following details have to be included in the email:

• Branch ID
• Namespace 

In addition to these details, which are available in your Glofox account, the content of the email should be: "Please activate my Branch ID for Referrizer."

6. After receiving a confirmation from the Glofox support team, you will be able to finish the process by entering your account details and pressing ACTIVATE INTEGRATION button at the bottom.

Integration Options

• Engage through texts - enables automated texts to trigger via customer check-ins

• Engage through emails - enables automated emails to trigger via customer check-ins

What data are beeing synced from ClubReady to Referrizer

Once connected, Referrizer will sync your customer data from ClubReady. Here’s what to expect:

Initial Sync:

• All customers: Referrizer will pull a list of your members or clients so you can easily manage communications.

Hourly Sync:

• New check-ins: This sync is conducted once per hour.
• New bookings: Our booking sync works in real-time, via webhooks. In addition to that we have hourly check-in as a 'double confirmation' in case a webhook doesn't get through, so it picks it up.
• New leads: When a lead is created in the Referrizer and the source is not ClubReady, we send and create this lead in ClubReady.

Real-Time Updates with Webhooks:

ClubReady also supports webhooks, which provide real-time updates whenever something important happens in your account:

• New Users: Whenever a new member joins, the system automatically updates Referrizer.
• Booking Changes: If a class or appointment is booked, cancelled, or rescheduled, the changes are reflected instantly.

What's supported

The list below provides a comprehensive reference of the data synchronization between Referrizer and GloFox. The following table outlines all data attributes that are synchronized between the two platforms.

Use this document to understand which specific data elements are transferred in this integration, helping you maximize the functionality of your connected systems. The table shows exactly which fields are supported and in which direction data flows.

GloFox to Referrizer

The following attributes are synced over to Referrizer from GloFox.

Contacts

Subscriptions

Visits and bookings

Referrizer to GloFox

The following attributes are synced over to GloFox from Referrizer.