Having as many reviews as you can is the best way to engage with your customers and improve their experience.
Follow the steps below:
- Open the Inbox from your sidebar
- Select a contact on the left or click new to start a conversation with a contact
- Click on the + symbol and go to 'Template'
- From the available list of templates you can choose the one related to reviews - 'Ask for a Review'
- Advise your customers to click on review link from received message
