Reputation Module - Features

Modified on Thu, 27 Oct 2022 at 11:06 AM


  1. Reputation Channels - connect your Google and Yelp accounts and watch as the number of reviews grows every month.
You can also connect your Facebook and TripAdvisor accounts in the Other Channels section. This allows your customers to leave reviews on these sites.
  1. Growth - Compare the number of reviews you have received while using Referrizer to the number when you first signed up
  2. Most Recent Google Review - check out your most recent 5 star review
  3. Google Reviews - see the breakdown of your reviews from 1 star to 5 stars
  4. Total Reviews / Rating - see the total amount of reviews from all your connected channels as well as the average rating across these channels

Boost Reviews

This page shows you all the different tools you can use to get more reviews
  1. Email Campaign (Automated) - Remind your customers every few visits to leave a review.
  2. Email Campaign (Regular) - Send an email to your customers to ask them to leave a review.
  3. Text Campaign (Regular) - Send a text message to your customers to ask them to leave a review
  4. Loyalty Program - Let your customers earn points for leaving a review
  5. Keyword Trigger - Incentivize your customers to leave a review when they send the Keyword to your Smart Line.
  6. WiFi Unit - Ask your customers for a review when they connect to your Smart WiFi.

Manage Reviews

This page shows a list of all the reviews from your connected channels
  1. Unreplied Negative Reviews - the number of negative reviews on Google that you haven't replied to 
  2. Sentiment - a breakdown of how many of your reviews are positive (4 star and 5 star), neutral (3 star), and negative (1 star and 2 star)
  3. Top Review Channels - a breakdown of your reviews by channel
  4. Filter / Sort / Search - view a subsection of your reviews or locate a particular review using these options
  5. Listing - shows a list of your reviews based on the selected filters and/or search term(s)
NoteYou can use this interface to reply to any Google reviews and they will automatically appear on your Google My Business page.

Review Widget

Install the Review Widget to showcase all of your impressive reviews to your visitors and prospective clients that view your website!

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