SMS/Text campaigns can generate great results if you follow these 4 simple rules:
Rule 1 - Personalize
Rule 2 - Introduce yourself
Rule 3 - Make an offer
Rule 4 - Sense of Urgency- Call to action
Rule 1 - Personalize
Use a contact name when sending an SMS/Text. This way, clients will feel more engaged if they see that you are talking to them directly. It will increase engagement up to 20%
Rule 2 - Introduce yourself
If you don’t explain who is sending a message, clients will be lost. The message will have no credibility. If they know you by name, use your name. If they know your company - then use your company.
Rule 3 - Make an irresistible offer in the form of discount, not dollar value
- Don’t put the offer in the form of price: For example do not write: Message - $40 only. Instead, use 50% Discount On Massage
- Do not offer 10-20-30% discount - It does not work. It has to be 40% or more. Use your most profitable services and send messages to passive clients during the days when the business is slow
Rule 4 - Generate a sense of urgency
- Today Only
- First 10 customers only
- Call back at (your tracking number)
Here are two examples:

Here are a few reasons why SMS campaigns are effective
- The majority of your audience own phones
- You are guaranteed instant and active communication with your clients
- Quality over Quantity - short and sweet
- Higher open rate and CTR (Click through rate) than email campaigns
- SMS/Text are also less costly

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