Can unused text credits be rolled-over to the following month?

Modified on Fri, 10 Mar 2023 at 10:39 AM

Yes, any unused text credits can be rolled over for up to 3 months.

What does this mean?

This means you have 3 EXTRA MONTHS to send amazing text campaigns to your contacts.

Here's how it works:

  • Any unused credits at the end of the month will be rolled over to the next month
  • The credits will be available for a maximum of 3 months (i.e. any unused credits from January will disappear at the start of May).
  • When scheduling a text campaign, the system will first use the current month's credits and then the oldest credits available (i.e. in April, if you don't have enough April credits you will first use any unused January credits, then February credits and finally March credits).
  • As always, any purchased text credits (one-time purchase) will be the last to be used and continue to roll over until spent.

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