Custom integration is only available on Powerhouse plans. If you have any other plan, you won't be able to integrate with Referrizer.
How to integrate Acuity with Referrizer
- Select Integrations from the dropdown menu in the top right corner

2. Scroll down and click on Acuity Scheduling

3. Enter your User ID and API Key

User ID and API Key, can be found in your Acuity account under Integrations >> API >> view credentials

4. Click on Activate Integration
To avoid sending any automated campaigns that you may have created, it is best to keep the two toggles turned off for now.

Information regarding the integration
The initial sync will pull the following data:
- First name
- Last name
- Phone
- Last Visit
The initial sync won't provide you with the full history of previous visits (just the most recent) or reward customers with loyalty points.
All contacts that are synced will be segmented into either Leads, Current Customers, or Past Customers
- Current customers - contacts whose last visit was within the last 3 months
- Leads - contacts that don't have a last visit date
- Past customers - contacts whose last visit was more than 3 months ago
You will be able to track visits and award loyalty points automatically. Referrizer can recognize a visit/purchase if your label is set as a 'Checked-In' in Acuity integration. Whenever the label 'Checked-In' has been used, the visit would be registered.
What's supported
The list below provides a comprehensive reference of the data synchronization between Referrizer and Acuity. The following table outlines all data attributes that are synchronized between the two platforms.
Use this document to understand which specific data elements are transferred in this integration, helping you maximize the functionality of your connected systems. The table shows exactly which fields are supported and in which direction data flows.
Acuity to Referrizer
The following attributes are synced over to Referrizer from Acuity.
Contacts
First name | Synced initially, Webhook supported |
Last name | Synced initially, Webhook supported |
Phone | Synced initially, Webhook supported |
Synced initially, Webhook supported | |
Address (Street) | N/A |
Address (City) | N/A |
Address (State) | N/A |
Address (Zip) | N/A |
Address (Country) | N/A |
Gender | N/A |
Birthday | N/A |
Subscriptions
Email subscription | N/A |
Text subscription | Webhook supported |
Visits and bookings
Booking in Future | Webhook supported |
Number of Bookings | Webhook supported |
Checkins (visits) | Webhook supported |
Referred by | N/A |
Appointments | N/A |
Services | N/A |
Classes | N/A |
Last Purchases Service/Item | N/A |
Last Purchases Date | N/A |
Last Booking Made On | Webhook supported |
Last Booking Modified Date | Webhook supported |
Last Booking Name | Webhook supported |
Last Booking Start Date | Webhook supported |
Last Booking Status | Webhook supported |
Last Booking Type | Webhook supported |
Last Visit Date | Synced initially, webhook supported |
CRM Member (Y/N) | N/A |
Membership Comments | N/A |
Contract Start Date | N/A |
Contract Name | N/A |
Contract Expiry | N/A |
Contract Ended | N/A |
Referrizer to Acuity
The following attributes are synced over to Acuity from Referrizer.
First Name | N/A |
Last Name | N/A |
Phone | N/A |
N/A | |
Address (Street) | N/A |
Address (City) | N/A |
Address (State) | N/A |
Address (Zip) | N/A |
Address (Country) | N/A |
Gender | N/A |
Birthday | N/A |
Tags | N/A |
Email subscription | N/A |
Text subscription | N/A |
Input source | N/A |
Referral type | N/A |