About ClubReady
ClubReady is an online club management software designed to help fitness and wellness centers streamline operations related to lead management, member retention, and customer engagement. It allows administrators to handle leads, run sales campaigns, and gain visibility into market trends.
What can I do with ClubReady integration?
- Organize your contacts based on their status:
- Lead: Looking after the 'Prospect field' in ClubReady. If the contact is a prospect, they are categorized as a Lead.
- Active Member: If the contact is a current member, they are considered Active.
- Past Member: If the contact was once a member but is no longer active, they are marked as Past.
- Engage customers in Referral program
- Engage customers in Loyalty program
- Get new online reviews and customer feedback
How can I integrate ClubReady with Referrizer?
To integrate Referrizer with Club Ready you need to fill out this form to have Club Ready authorize it.
Authorization process:
For new account authorization, the following steps are required:
- Obtain the ClubId (previously StoreId in the legacy API).
- The club owner must send a request to ClubReady to gain the API access approval for Referrizer.
Once you hear back from Club Ready, enter your ClubReady Store/Club id on the integration page.
HOW TO FIND Club ID: Once logged into CR, in the top-right corner click on your profile icon. The ClubReady ID is the first 4 digits below your name.
What data are beeing synced from ClubReady to Referrizer
Once connected, Referrizer will sync your customer data from ClubReady. Here’s what to expect:
Initial Sync:
- All customers: Referrizer will pull a list of your members or clients so you can easily manage communications.
Hourly Sync:
- New check-ins: This sync is conducted once per hour.
- New bookings: Our booking sync works in real-time, via webhooks. In addition to that we have hourly check-in as a 'double confirmation' in case a webhook doesn't get through, so it picks it up.
- New leads: When a lead is created in the Referrizer and the source is not ClubReady, we send and create this lead in ClubReady.
Real-Time Updates with Webhooks:
ClubReady also supports webhooks, which provide real-time updates whenever something important happens in your account:
- New Users: Whenever a new member joins, the system automatically updates Referrizer.
- Booking Changes: If a class or appointment is booked, cancelled, or rescheduled, the changes are reflected instantly.
What's supported
The list below provides a comprehensive reference of the data synchronization between Referrizer and Clubready. The following table outlines all data attributes that are synchronized between the two platforms.
Use this document to understand which specific data elements are transferred in this integration, helping you maximize the functionality of your connected systems. The table shows exactly which fields are supported and in which direction data flows.
Clubready to Referrizer
The following attributes are synced over to Referrizer from Clubready.
Contacts
| First name | Synced initially, Synced every hour |
| Last name | Synced initially, Synced every hour |
| Phone | Synced initially, Synced every hour |
| Synced initially, Synced every hour | |
| Address (Street) | Synced every hour |
| Address (City) | Synced every hour |
| Address (State) | Synced every hour |
| Address (Zip) | Synced every hour |
| Address (Country) | Synced every hour |
| Gender | Synced initially, Synced every hour |
| Birthday | Synced initially, Synced every hour |
Subscriptions
| Email subscription | Synced every hour |
| Text subscription | Synced every hour |
Visits and bookings
| Number of visits | Webhook support |
| Checkins (visits) | Hourly, Webhook support |
| Referred by | N/A |
| Appointments | Webhook support |
| Services | Webhook support |
| Classes | Webhook support |
| Last Purchases Service/Item | N/A |
| Last Purchases Date | Webhook support |
| Last Booking Name | Webhook support |
| Last Booking Date | Webhook support |
| Last Visit Date | Hourly |
| CRM Member (Y/N) | Yes |
| Membership Comments | N/A |
| Contract Start Date | N/A |
| Contract Name | N/A |
| Contract Expiry | N/A |
| Contract Ended | N/A |
Referrizer to Clubready
The following attributes are synced over to Clubready from Referrizer.
| First Name | Hourly |
| Last Name | Hourly |
| Phone | Hourly |
| Hourly | |
| Address (Street) | Hourly |
| Address (City) | Hourly |
| Address (State) | Hourly |
| Address (Zip) | Hourly |
| Address (Country) | N/A |
| Gender | Hourly |
| Birthday | Hourly |
| Tags | N/A |
| Email subscription | N/A |
| Text subscription | N/A |
| Input source | Hourly |
| Referral type | N/A |