About ClubReady
ClubReady is an online club management software designed to help fitness and wellness centers streamline operations related to lead management, member retention, and customer engagement. It allows administrators to handle leads, run sales campaigns, and gain visibility into market trends.
What can I do with ClubReady integration?
- Organize your contacts based on their status:
- Engage customers in Referral program
- Engage customers in Loyalty program
- Get new online reviews and customer feedback
How can I integrate ClubReady with Referrizer?
To integrate Referrizer with ClubReady, you need to fill out this form to have ClubReady authorize it.
Authorization process:
For new account authorization, the following steps are required:
- Obtain the ClubId (previously StoreId in the legacy API).
- The club owner must send a request to ClubReady to gain the API access approval for Referrizer.
Once you hear back from ClubReady, enter your ClubReady Store/Club id on the integration page.
HOW TO FIND Club ID: Once logged into CR, in the top-right corner click on your profile icon. The ClubReady ID is the first 4 digits below your name.
What data are being synced from ClubReady to Referrizer
Once connected, Referrizer will sync your customer data from ClubReady. Here’s what to expect:
Initial Sync:
- All customers: Referrizer will pull a list of your members or clients so you can easily manage communications.
Hourly Sync:
- New check-ins: This sync is conducted once per hour.
- New bookings: Our booking sync works in real-time, via webhooks. In addition to that we have hourly check-in as a ‘double confirmation’ in case a webhook doesn’t get through, so it picks it up.
- New leads: When a lead is created in the Referrizer and the source is not ClubReady, we send and create this lead in ClubReady.
Real-Time Updates with Webhooks:
ClubReady also supports webhooks, which provide real-time updates whenever something important happens in your account:
- New Users: Whenever a new member joins, the system automatically updates Referrizer.
- Booking Changes: If a class or appointment is booked, cancelled, or rescheduled, the changes are reflected instantly.
What’s supported
The list below provides a comprehensive reference of the data synchronization between Referrizer and Clubready. The following table outlines all data attributes that are synchronized between the two platforms.
Use this document to understand which specific data elements are transferred in this integration, helping you maximize the functionality of your connected systems. The table shows exactly which fields are supported and in which direction data flows.
ClubReady to Referrizer
The following attributes are synced over to Referrizer from Clubready.
Contacts
| First name | Synced initially, Webhook supported |
| Last name | Synced initially, Webhook supported |
| Phone | Synced initially, Webhook supported |
| Synced initially, Webhook supported | |
| Address (Street) | Synced initially, Webhook supported |
| Address (City) | Synced initially, Webhook supported |
| Address (State) | Synced initially, Webhook supported |
| Address (Zip) | Synced initially, Webhook supported |
| Address (Country) | Synced initially, Webhook supported |
| Gender | Synced initially, Webhook supported |
| Birthday | Synced initially, Webhook supported |
Subscriptions
| Email subscription | N/A |
| Text subscription | Webhook support |
Effective April 14, 2025, we’ve enhanced our integration with ClubReady, enabling automatic two-way syncing of subscription statuses for promotional texts. This update applies only to newly created accounts.
For existing Referrizer accounts, please contact our support team to manage the re-sync of your promotional text subscription data.
Visits and bookings
| Number of visits | Webhook support |
| Checkins (visits) | Visits come from an hourly poll; webhooks create visits only for completed service bookings |
| Referred by | Yes, synced as a custom field |
| Appointments | Webhook support |
| Services | Webhook support |
| Classes | Webhook support |
| Last Purchases Service/Item | N/A |
| Last Purchases Date | N/A |
| Last Booking Name | Webhook support, Hourly |
| Last Booking Date | Webhook support, Hourly |
| Last Visit Date | Hourly |
| CRM Member (Y/N) | Yes |
| Membership Comments | Yes |
| Contract Start Date | Yes |
| Contract Name | Yes |
| Contract Expiry | Yes |
| Contract Ended | N/A |
| Customer Status | Webhook support |
| Prospect Type | Webhook support |
| User Type | Webhook support |
Requirements and Limits
• A contact must have at least a phone or email to sync – records missing both are skipped.
• When ClubReady merges duplicate users, Referrizer handles the merge automatically.
Referrizer to Clubready
The following attributes are synced over to ClubReady from Referrizer.
Note: Only Leads/Prospects go out from Referrizer to ClubReady if they have first name + last name + email, aren’t already linked in ClubReady, and came from eligible sources (widget, landing page, contact form, etc.) – not contacts originally imported from ClubReady. These leads/prospects are auto-tagged with “Referrizer” referral type in ClubReady.
| First Name | Every 10 minutes |
| Last Name | Every 10 minutes |
| Phone | Every 10 minutes |
| Every 10 minutes | |
| Address (Street) | Every 10 minutes |
| Address (City) | Every 10 minutes |
| Address (State) | Every 10 minutes |
| Address (Zip) | Every 10 minutes |
| Address (Country) | N/A |
| Gender | Every 10 minutes |
| Birthday | Every 10 minutes |
| Tags | N/A |
| Email subscription | N/A |
| Text subscription | Webhook support |
| Input source | Hourly |
| Referral type | N/A |