Mindbody Integration

About Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.

What can I do with Mindbody integration?

  • Segment customers based on data from Mindbody, (e.g. memberships, visits, purchases, bookings, appointments, etc.)
  • Engage customers in Referral program
  • Engage customers in Loyalty program and reward them based on specific purchases
  • Get new online reviews and customer feedback

How can I integrate Mindbody with Referrizer?

You must have Mindbody Owner login to integrate with Referrizer.

1. Click on your business logo/name in the top right corner, select Integrations and then choose Mindbody.

2. Enter your Studio ID, followed by your Mindbody Username and Password:

Your Site ID (also known as your Mindbody studio or client ID) is located on the footer after you've logged into your site.

Integration options

Engage through SMS - enables automated check-in text based on customer attendance
Engage through Email - enables automated reputation emails based on customer attendanceSync Arrivals - enables self check-in customers to be registered by the system
Sync all visits during initial sync - enables the sync of all visit data rather than visit data from the start of integration
Include Leads with no visits - enables the sync of all Leads in your Mindbody account, not just the ones with visits
Sync Enrollments - syncs the check-in info for your workshops and events
Sync Purchases - syncs all purchasing info with each purchase counting as a check-in
Sync Contracts - syncs contracts into contact profile

3. On the next page click "Activate integration & Sync data" and you'll be taken to your Mindbody account to log in. 

4. After logging in, activation code will be added automatically and you may return to Referrizer to finalize the process.

What's supported

The list below provides a comprehensive reference of the data synchronization between Referrizer and Mindbody. The following table outlines all data attributes that are synchronized between the two platforms.

Use this document to understand which specific data elements are transferred in this integration, helping you maximize the functionality of your connected systems. The table shows exactly which fields are supported and in which direction data flows.

Mindbody to Referrizer

The following attributes are synced over to Referrizer from Mindbody.

Contacts

First nameSynced initially, Synced every hour, Webhook support
Last nameSynced initially, Synced every hour, Webhook support
PhoneSynced initially, Synced every hour, Webhook support
EmailSynced initially, Synced every hour, Webhook support
Address (Street)Synced initially, Synced every hour, Webhook support
Address (City)Synced initially, Synced every hour, Webhook support
Address (State)Synced initially, Synced every hour, Webhook support
Address (Zip)Synced initially, Synced every hour, Webhook support
Address (Country)Synced initially, Synced every hour, Webhook support
GenderSynced initially, Synced every hour, Webhook support
BirthdaySynced initially, Synced every hour, Webhook support

Subscriptions

Email subscriptionSynced every hour, Webhook support
Text subscriptionSynced every hour, Webhook support

Visits and bookings

Number of visitsHourly
Checkins (visits)Hourly, Webhook support
Referred byWebhook support
AppointmentsHourly
ServicesWebhook support
ClassesWebhook support
Last Purchases Service/ItemWebhook support
Last Purchases DateWebhook support
Last Booking NameWebhook support
Last Booking DateWebhook support
Last Visit DateHourly
CRM Member (Y/N)Yes
Membership CommentsN/A
Contract Start DateN/A
Contract NameN/A
Contract ExpiryN/A
Contract EndedN/A

Referrizer to Mindbody

The following attributes are synced over to Mindbody from Referrizer.

First NameWebhook support
Last NameWebhook support
PhoneWebhook support
Email Webhook support
Address (Street)N/A
Address (City)N/A
Address (State)N/A
Address (Zip)N/A
Address (Country)N/A
GenderN/A
BirthdayN/A
TagsN/A
Email subscriptionHourly, Webook support
Text subscriptionN/A
Input sourceWebhook support
Referral typeWebhook support

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