It happens to the best of us. One customer may leave a negative review. Did you know that if you respond and resolve a customer’s complaint within 48 hours of the review, you are not only making a customer happy, but also you are able to keep the negative review from getting posted publicly.
Follow these simple steps and make everyone happy:
Log in to https://backend.referrizer.com
Click on Reputation in the left menu
Click on Manage Reviews in the dropdown menu
Locate the review you wish to respond to and reply
