Having as many reviews as you can is the best way to engage with your customers and improve their experience. Follow the steps below: Open the Inbox from your sidebar Select a contact on the left or click new to start a conversation with a contact Click on the + symbol and go to
Quick Connect is a new function that will send you a phone call every time a new lead is generated. It allows you to ‘quickly connect’ with your leads and talk to them right when you have their attention and their interest piqued! Quick Connect is a way to get
Click Get Help in the bottom left: Click Start A Live Chat. A pop-up chat window will appear. Click New Chat: Type your message and click enter. A Customer Success Manager will reply shortly “You don’t have enough time on your plate? Get a team of experts to do all the work
Quick Connect is a new function that will send you a phone call every time a new lead is generated. It allows you to ‘quickly connect’ with your leads and talk to them right when you have their attention and their interest piqued! Quick Connect is a way to get
The value of engaging with customer reviews Customer reviews play a vital role in shaping your business’s online reputation, attracting new customers, and retaining existing ones. By engaging with customer reviews, you demonstrate that you value their feedback and are committed to improving your products and services. Moreover, responding to
Having as many reviews as you can is the best way to engage with your customers and improve their experience. Follow the steps below: Open the Inbox from your sidebar Select a contact on the left or click new to start a conversation with a contact Click on the + symbol and go to
It happens to the best of us. One customer may leave a negative review. Did you know that if you respond and resolve a customer’s complaint within 48 hours of the review, you are not only making a customer happy, but also you are able to keep the negative review
The value of engaging with customer reviews Customer reviews play a vital role in shaping your business’s online reputation, attracting new customers, and retaining existing ones. By engaging with customer reviews, you demonstrate that you value their feedback and are committed to improving your products and services. Moreover, responding to
Referrizer connects to all of your Google My Business accounts, therefore it is important to make sure all of your locations are verified by Google. After creating a Google account for any of your locations, there is a verification process you have to complete. Follow the steps below: Please, choose
This is a question that gets asked many times. These Reviews are still very visible to leads that are considering claiming or buying your Offer. Currently, Referrizer reviews are shown on your Landing page through the system, and also with any voucher that leads receive from friends. Have a look
It happens to the best of us. One customer may leave a negative review. Did you know that if you respond and resolve a customer’s complaint within 48 hours of the review, you are not only making a customer happy, but also you are able to keep the negative review
Why Reviews? What’s so good about them? The fastest way to get on top of a Google search page is through Google reviews. The more reviews you have and the better rating you have, the better Google search position you will have.Good Google reviews mean more traffic to your page,
Overview Reputation Channels – connect your Google and Yelp accounts and watch as the number of reviews grows every month. You can also connect your Facebook and TripAdvisor accounts in the Other Channels section. This allows your customers to leave reviews on these sites. Growth – Compare the number of reviews you
– When you log into your account: 1. Click on the account name on the upper right side, you will get a drop-down menu. 2. Click on Integrations. 3. When the Integration page opens, scroll all the way down and find Restore. – After that, a window will open in which
– The Contacts section in Referrizer allows store managers to create filters based on various parameters such as Referrizer or MBO tags, registration date, last visit date, number of visits, and more. – These filters can be fully customized to match the specific needs of your store. Using Tags: –
Below is a quick demo video about our revolutionary Partner Up Network which is continuously growing and expanding. Learn how you can connect with other local businesses and refer customers to each other through your own customers. Look for complimentary businesses near you by visiting the Partner Up section of your Referrizer
How to get this done: Step 1: Click on your name on the top right corner, then click on Employees Step 2: Choose the primary on the account or the specific Employees pin code you would like to change. Step 3: Click Action > Edit > Enter New Pin >
Yes, there are Credit Card processing fees per transaction of $0.30 + 2.9% of the purchase price. There is no fee on transactions that did not complete. In the case of refunds, the net amount received will be deducted from the Referrizer Wallet and the amount in full will be
Do you find yourself forgetting to redeem offers? Are you too busy and feel that they are not as easy to keep track of as you thought? Why not have the system set up to automatically reward referring clients with no action on your part, as not redeeming offers is
Quick Connect is a new function that will send you a phone call every time a new lead is generated. It allows you to ‘quickly connect’ with your leads and talk to them right when you have their attention and their interest piqued! Quick Connect is a way to get
It is important to know which of your customers are claiming which offers. Now you can organize your customers according to the specific offers they are claiming. In other words, you can easily see which contacts claimed one of your offers by navigating to Contacts in the left-hand menu. This
This article will focus on the Claim For Free offers, please see the Buy It Now tutorial for our other exciting type of offer. Short Video How to create an offer Ins and outs of the offer creation. Watch how you can easily add more offers to your account! Follow these
Buy Now Did you know that you can speed up your sales and turn more website visitors into paying customers – just by adding BUY NOW offer to your webpage? Buy Now offers are purchased by the customer instantly, which means you collect cash along with the customer information. With
You can now monitor the results of all your offers with the new Offer Reports! Disclaimer This is currently only available for businesses with Mindbody integration activated. How do I access Offer Reports? First, click Offers & Referrals on the left side of your account. Next, click on Action >
To disable or remove an Offer click Referrals & Offers in the left side of your account. Then find the offer you would like to disable/remove. Click the 3 dots on the right. A drop-down list will appear. Click Set Inactive. This will remove it from the Widget, Landing Page,
In this article, you will learn how you can share a direct link for your offers. There are two ways you can do that. Option One – From Offers & Referrals Page First, click Offers & Referrals in the left side of your account. Then find the offer you would
You can do this directly from your detailed transaction overview in just a couple easy steps. Access transaction overview: Click on your name in the top right and then select Billing: Next, click on the Wallet Transactions Button. Refund Transaction: Now select the refund button next to the respective transaction
Click Get Help in the bottom left: ClickStart A Live Chat.
New Lead from an Offer Workflow: – When a customer claims an offer (from the website or text campaigns), a phone call will be initiated to the store number. You will hear a message like this: Hi There, Referrizer has generated a new lead for you. It’s [full_name] created by
Follow the steps below to get the Widget up on your website:1. Open an ARDI Ticket. In order to add a widget to your website, store managers will need to open an “ARDI Ticket” and request it. This is the process by which you can communicate with the Restore technical
Website Pop-Up Tracking Number Landing Page Customer Referral You can easily decide to have one special offer specific to your website, but a completely different one when new clients call you or when your existing clients share your offer with their friends. Benefits: Lead Targeting Customization How to start targeting:
To share your Free to Claim/Buy Now Offer on Facebook, first click on Offers & Referrals in the left side of your account. Next, find the offer you would like to share and click the 3 dots on the right. A drop-down box will appear. Click Share. Then select Facebook.
Types of Campaigns: The Referrizer platform offers two types of email campaigns: regular and automated. Regular campaigns are one-time email that can be sent to specific groups of clients. Automated campaigns are set up to trigger based on certain conditions, such as a client’s last visit date or their purchase
– Regular Campaigns are options to reach out to a mass group of people via Email or Text. You have the option to create two different types of Campaigns, Regular Campaigns (one time mass notification to a specific category of clients such as: Current Customers, Past Customers, Leads or any
– Automated Campaigns are options to automatically follow up with clients whenever a certain condition is met, such as: following up after a membership purchase, or following up with clients that haven’t visited in a certain amount of days.. And so on. To create an Automated Campaign, you need to:
Schedule your text now and send it later! You can save time and plan communication with your clients in advance, by scheduling your SMS text messages in advance and plan communication with your clients. Here’s how you can do it: Step 1 – Type your message Step 2 – Click on the
Referrizer recently launched Outbound Calling Feature. You can access it from your Inbox. It is currently in beta testing, and turned on for selected accounts only. If you would like to join our group of beta testers, please, send an email to [email protected] You can download the call report by clicking
To be able to use the new Inbox Calling feature, you will need to allow microphone permissions for your browser. If you have previously blocked these permissions, you will need to go into your browser settings to enable them to be able to call your contacts from the Referrizer Inbox.
– The Inbox feature allows one on one conversations with clients through text messaging as well as the ability to make phone calls directly from your Referrizer Inbox. To create a Templated Message, you need to: 1. Open the Inbox 2. Select any Contact from the list 3. Click on the
You can receive your customers’ text message responses through our Inbox link: https://app.referrizer.com/inbox/ These messages will come to the inbox although they show as regular texts on your customers side. All responses must be managed through our inbox for the business, which is very similar to other messengers that you are
Google Chrome When you open the Inbox for the first time you will see a popup regarding push notifications If you click No Thanks, the popup will close and show again after 3, 7, and 30 days. If you click Allow, the native notification popup will be shown If you click Block, push
– Text & Email Notifications are Automated Text Messages that go out to clients based on certain conditions being met, and Automated Emails that are sent to staff members when clients text/call the Smartline number, Claim an Offer, when a Campaign is Approved or Declines by corporate and so on.
– Text Campaigns are a great way to reach out to a group of people promoting a new service, announcing an event or even just following up with them. Types of Campaigns The Referrizer platform offers two types of text campaigns: Regular and Automated. Regular campaigns are one-time texts that
– Tags are a useful tool for sub categorization of the contacts and specific filtering, targeting clients. To create a Tag, you need to: Go to the Contacts Page (from the left hand side navigation bar) Check the box in front of the Contact that you want to add a
Google Chrome When you open the Inbox for the first time you will see a popup regarding push notifications If you click No Thanks, the popup will close and show again after 3, 7, and 30 days. If you click Allow, the native notification popup will be shown If you click Block, push
You can receive your customers’ text message responses through our Inbox link: https://app.referrizer.com/inbox/ These messages will come to the inbox although they show as regular texts on your customers side. All responses must be managed through our inbox for the business, which is very similar to other messengers that you are
The Inbox feature allows one on one conversations with clients through text messaging as well as the ability to make phone calls directly from your Referrizer Inbox. – To ensure you are benefitting from this feature make sure you are: Checking the Inbox. – The Inbox feature in Referrizer allows
Schedule your text now and send it later! You can save time and plan communication with your clients in advance, by scheduling your SMS text messages in advance and plan communication with your clients. Here’s how you can do it: Step 1 – Type your message Step 2 – Click on
Referrizer recently launched Outbound Calling Feature. You can access it from your Inbox. It is currently in beta testing, and turned on for selected accounts only. If you would like to join our group of beta testers, please, send an email to [email protected] You can download the call report by clicking
To be able to use the new Inbox Calling feature, you will need to allow microphone permissions for your browser. If you have previously blocked these permissions, you will need to go into your browser settings to enable them to be able to call your contacts from the Referrizer Inbox.
Yes! If any customers call your tracking number you are able to access these reports based on the date range. Also if any potential customers opt-in to receiving texts they will be sent designated offers from your system. Plus they will be included in your potential group for any future
Using the Smart Line number would definitely give you great benefits. On the other hand, if you really prefer to have settled your Business Number for texting your customers, we found a way to assist you. The first thing you will need to do is to fill in a request
Benefits of Smart Line Referrizer Smart Line offers tremendous benefits such as: Building an opt-in database of people who call your business Send automated texts to people who call your business Two-way text communication How to use Smart Line 1. We kindly recommend you to promote your business with Smart
How to Maximize your SMARTLINE Explore why your 100% FREE OF EXTRA CHARGE dedicated tracking number is a true powerhouse for client communication, relationship building, and lead generation. Local 10 digit number Give your business a hometown feel using a local tracking number Option to request a vanity number (based
With our Loyalty Program, your customers are not just motivated to visit repeatedly, but they also get incentives to share on social media. With this feature, you are able to customize how many points a customer gets for different MINDBODY Services you offer within your establishment. These can include classes,
Add Loyalty Points This is only for rewards you wish to give that are not automatically tracked by the system Select Contacts on the left side in your account. Locate and select the customer by typing in their name, email, or phone number in the search field, then click on their name.
