Category: Managing Contacts

How to Use UTM Tracking Filters in the Contact Activity Feed

Understanding exactly how a lead found your business is key to optimizing your marketing budget. With our latest update, you can now filter a contact’s Activity Feed by UTM Tracking parameters. This allows you to see which specific campaigns, sources, or ads triggered a contact’s actions (like a website visit

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How UTM Tags Are Used in Referrizer

Referrizer now supports UTM tags, allowing you to track and segment your contacts based on campaign, source, medium, and content. This feature helps you better understand your marketing campaign performance by combining Referrizer data with external sources for deeper insights. What are UTM Tags? UTM (Urchin Tracking Module) tags are

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How to remove a contact from your contacts list

To remove a contact, go to the Contacts module, find a contact you would like to delete and click on the three horizontal lines located at the right-hand side. Select the Delete option from the drop-down menu: Note: If you are using Mindbody integration, you will also need to remove the contact there, otherwise

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How To Check In Our Customers Manually

Follow the steps below: First, go to Contacts on the left-hand side of your account. Next, find your customer’s name and then over on the far right in the same line as their name, click the 3 lines. A drop-down list will appear, select Check-In. Congratulations! You have successfully checked in your customer!

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Can I manage multiple contacts at one time?

You can easily go to a specific view of contacts or perform a search based on specific information and select all the contacts that match, even across multiple pages to manage in groups. We make it easy to select multiple contacts and either delete or place them in a specific

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Easy 1 on 1 Communication with your Leads and Customers

You are now able to easily communicate and keep a record of these communications with your contacts. Build a true relationship and nurture those leads. Step 1: Access Your Customer’s Profile You can access your customer’s profile easily in two ways: First, click Contacts on the left-hand side. Option 1: Click on

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Hot To Pass UTM Parameters From Zapier To Referrizer?

UTM tags are now supported in integrations like Zapier. In order to pass UTM parameters by using Zapier you need to follow the instructions below. To begin with, you will need an active Zapier account as well as access to both your Facebook Ads Manager and Referrizer account. The process

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How to add a custom Contact field

In order to add a custom contact field, you would need to open any contact. Click on 3 lines next to the contact’s name and from the drop down choose edit. Scroll down until you see the Add custom field button Create new field and click save

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How do I manage the columns for my filters?

UPDATE We’ve updated the way columns are managed on the Contacts Overview page Adding/Removing columns from a filter You no longer need to open the Edit Filter menu to add or remove a column from a filter. 1.On the Contacts Overview page, click the icon to the far right of

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How to export contacts from Referrizer

Step 1 Click on Contacts in the left side menu Step 2 Click on Manage Contacts on the far right. Step 3 Select Export Contacts Step 4 Click the dropdown menu and select the list(s) that you wish to export. Step 4 Click Export Step 5 The excel file will be downloaded to your computer “You

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How to change Buying Cycle?

The Buying cycle determines the expected time frame for your loyal customer to return to your business after a visit. The default value is set to 90 days. You can change it by following the next steps: Click on your account, found on the top-right side of the screen, to open up

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Labels and Views for Segmenting Clients

We have enabled many ways to reach out to specific people in your contact lists. Through our Mindbody integration, all of your contacts who have signed in to specific classes and appointments can be targeted individually based on attendance. Coming soon we will also include enrollments and purchases as categories

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How To Re-Subscribe Clients To Text & Email

There are 2 ways we can re-subscribe clients:1- Either client replies “YES” or “START” to opt back in.2- Or you can go to their contact profile and change their subscription status if you have their consent. See the steps below. Go to contacts> click on the client’s name to enter their profile.  

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How can I see how many customers I have?

You can easily see how many contacts you have in the system, by navigating to Contacts in the left-hand menu: Then you will be able to see the following all at a glance: 1.All Contacts 2.Current Customers 3.Past Customers 4.Leads Custom View: You can also see how many contacts you

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New Condition: State/Province

Disclaimer This will only work if you have State/Province information for your contacts imported into Referrizer. If your business has more than its share of interstate visitors and you don’t want to waste text credits on them, you can now filter them out of any list. Here’s how it works

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How to turn off Quick Connect

Sometimes, clients do not want to receive phone calls saying that Referrizer has generated a new lead. So in order to do that, the Quick Connect option must be disabled. First, click on the “Contacts” option from your sidebar navigation. It will redirect you to the Contacts – List View

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How to build a powerful database and grow your contacts

Let’s talk about your customer list. Do you have an up-to-date list of all your customers? How far back does it go? Is it written in a notebook? Is it a computer spreadsheet? Are you using CRM software? Whether you are starting from scratch or upgrading your existing list, Referrizer

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How to edit an existing contact

In order to edit an existing contact, go to Contacts on the left-hand side of your account. Next, find the name of the contact you would like to edit and click on their name. It will take you to their profile.  Then, in their profile click on 3 horizontal lines next to their name.

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Sort clients based on date added to the system

To sort your contacts/clients based on their registration date first click Contacts in the left hand menu: Next, click on the drop-down where it says All Contacts Next, click on the icon all the way on the right And select registration date Next, back in the contacts click on the arrow

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How to import contacts to your Referrizer account

Quick Video Overview: Get new clients quicker by adding your contacts to Referrizer In order to start utilizing Referrizer’s fullest potential, it’s important that you add your contacts into Referrizer’s backend. If you have a scheduling sof… Steps to be reproduced Select Contacts from the sidebar Press the Import Contacts button from Manage contact

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Is there a contact form I can add to my website?

Answer: Absolutely! You can find the code for our contact us form by following these simple steps! Reason to use the Contact Form: Using the Contact Form you can set up automatically triggered emails upon submission. This will allow you to actively engage customers on your site in real-time and

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How to add Subscription Form Widget to my WordPress Website

We have prepared for you the guiedance for few most common ways to perform it. Once you have copied the code of your Subscription Form, follow the step listed below. Default Gutenberg page builder 1.While editing your page, click on the plus symbol to add a new element to your page 2.Search for HTML 3.Click

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