Category: Smart Line

What phone number should a choose: 10DLC (local) or toll-free

Deciding between a toll-free number and a local number for your business depends on several factors, including your business goals, target audience, budget, and the nature of your products or services. Here are some considerations to help you make an informed decision: Audience Reach: Branding and Perception: Cost: Marketing and

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Can the smartline number forward text messages to my phone

The SmartLine number does not support forwarding text messages directly to your phone. However, you can enable notifications to receive alerts whenever a new message arrives on your SmartLine number. For more details on how to set this up, please read this article:  https://support.referrizer.com/en/category/inbox/article/how-do-i-manage-texts-from-the-system-on-my-phone-iphone-and-android

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How to use your Business Line as Texting Number

You can enable your business line for texting by following these steps. The process involves submitting a request, verifying ownership, and completing the hosting setup with Twilio. Step 1: Submit Your Request 1. Open the Smart Line app. 2. From the options under settings select Business Line Texting  3. Fill

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SMART LINE, Why should I use it?

Explore why your 100% FREE OF EXTRA CHARGE dedicated tracking number is a true powerhouse for client communication, relationship building, and lead generation. Local 10 digit number Give your business a hometown feel using a local tracking number Option to request a vanity number (based upon availability) Use a toll-free

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Choosing the Best Headsets for Making Outbound Calls

When making outbound calls, having the right headset can significantly enhance your calling experience. Here are some recommendations for headsets that work seamlessly with Referrizer Calling feature: Wired – Logitech H390 – $22 Wireless One Ear – Plantronics VOYAGER-5200-UC – $147 Wireless Both ears – Plantronics – Voyager Focus UC – $142 Wireless – LEVN

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Google Extension for Inbox is HERE!

Download the Google extension TODAY to make on-the-fly communication with your customers super easy! This will allow you to contact customers directly from your online-based CRM via the texting number they are used to. Get your extension here and follow the steps to start using it! Add the Click2Text extension to your Chrome browser.

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How do I see SMS responses (and respond back)?

SMS (text) messages can be accessed by clicking on the “Inbox” button from the left panel of your account. From there, you can access your chat history and send and receive messages inside existing conversations. Select on the message that you need to respond to and type in your message:

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Outbound Calling Feature – from Inbox

Introducing our Outbound Calling Feature – seamlessly integrated into your Inbox experience. You have the option to call any client as long as they have a registered phone number. If you click on their name in the inbox, the call button is located in the top-right corner of the conversation.

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What are SMS Autoresponders & how do I configure them?

Have you ever wished you could capture the information of every person that calls your business? Now you can! Plus, the system will ask them to opt-in to receiving text messages from you, for any future campaigns! All of this is accomplished with your all powerful phone number, specially assigned

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Can I see reports of who called my business?

Also if any potential customers opt-in to receiving texts they will be sent designated offers from your system. Plus they will be included in your potential group for any future text marketing. Here is where the call reports are located. In the left sidebar click Smart Line. 

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How to Create an SMS Opt-In QR Code

You can easily let customers subscribe by scanning a QR code that opens a pre-filled SMS. In this article, we’ll walk you through creating one using a free tool. We’re using QR Code Generator – Create QR Codes for Free in this example, but you can use any other QR code

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Troubleshooting calls not reaching business line

In some cases, calls not being routed to a business may be due to Error Code 32017. This occurs when intermediary carrier analytics identify the Caller ID (telephone number) as having a poor reputation, leading to it being blocked. Explanation of the Issue Carrier analytics use various metrics to determine the

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