Category: Campaigns

Error 30007: Message Filtered Carrier Violation

What is “Message Filtered Carrier Violation” error? The 30007 SMS error code is associated with Referrizer’s messaging provider Twilio’s messaging service and indicates that a sent message was filtered or blocked, often due to carrier violations or spam detection. This prevents delivery to the recipient’s device. This error is not

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How to Set Up Quiet Hours for Referrizer Campaigns

This article will guide you on how to set up quiet hours for your Referrizer SMS campaigns, explaining the importance of this feature for your marketing strategy. What are Quiet Hours? Quiet hours are specific time periods, typically during the night and early morning, when marketing text messages should not

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How Text Credit Rollovers Work

Unused text credits automatically roll over for up to 3 months, giving you extra time to reach your contacts with engaging text campaigns. How rollover credits work: Monthly rollover: At the end of each month, any unused credits will carry over to the next month, up to a maximum of

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TCR A2P 10DLC – What will happen on August 31, 2023?

As the TCR A2P 10DLC deadline is approaching fast, many clients asked us what exactly will happen on August 31, 2023? Below are the answers: Outbound SMS/MMS traffic will be blocked from your 10DLC number (until you finish TCR A2P 10DLC registration) Your existing 10DLC number will be available for

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Text Campaigns Overview

Text campaigns are truly one of the most engaging ways to stay in contact with your customers. You can send them quick updates, links to purchase special deals, and much more! Accessing Text Campaigns: Click on Campaigns on the left side in your account and choose Regular or Automated Campaigns. Next, click

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How do I compose a successful SMS/Text Campaign?

Why are SMS Campaigns so Effective Wide Audience Reach: Most of your audience owns smartphones, ensuring broad accessibility to your SMS campaigns. Instant and Active Communication: SMS guarantees instant and active communication with your clients, fostering real-time engagement and interaction. Quality over Quantity: SMS allows you to deliver concise and

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CBD Forbidden Words in Text Campaigns

Due to strict advertising regulations, CBD text campaigns must avoid certain words and phrases to ensure compliance and protect your business’s communication channels. These regulations are in place to prevent health claims, misrepresentations, and any terms that might imply medical benefits or unproven claims. Below are key categories and examples

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Speed of Text Campaigns

SMS (Text) carriers have limitations on how fast you can deliver messages using regular 10-digit numbers. Sending too many messages too quickly can affect your delivery rate. The limitation of sending messages using regular 10-digit numbers is up to 200 messages per hour (based on the carrier). By default spread

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How to set up Auto-Refill for Text Credits

Never run out of text credits again! Have you ever been ready to send out a text campaign only to find out that you’re short on text credits? Maybe this has happened to you more than once? No more! With the new Auto-Refill feature, you’ll never run out of text credits

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Clickable words in text campaigns

Currently, our text campaign platform supports only a few specific clickable options: Variables: Custom variables in text campaigns, like [offer_page], automatically create clickable links. These variables redirect customers to your specific promotions or offers, making it easy to drive traffic to your campaigns. Direct Offer Links: When a link to

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T-Mobile’s A2P messaging guidelines

T-Mobile, along with other carriers, aims to create a safe and reliable mobile experience for their customers. This includes protecting them from unwanted and potentially harmful text messages. By enforcing existing regulations more diligently, they hope to minimize spam and ensure a positive texting environment for everyone. They are actively

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How to Generate Messages with AI for Text Campaigns

“Generate Messages with AI” feature streamlines the process of creating text campaigns by generating customized message sequences. This guide will walk you through the steps to use this feature effectively. TABLE OF CONTENTS Step 1: Click on the “Generate Messages with AI” button Step 2: Describe Your Campaign Step 3:

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How to use text templates from Referrizer Marketplace

What if we told you that you could create awesome text campaigns in just 3 clicks?  Yes, with the help of the Referrizer Marketplace, it’s that easy to launch your new text campaign and engage your customers! The article introduces the Referrizer Marketplace as a tool for creating text campaigns

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How to top off your Text Credits

Adding Text Credits to your Referrizer account is quite simple! 1. Click your Logo in the top right corner and a dropdown list will appear – select Billing. 2. Scroll all the way down and choose to Top Up one time or enable Auto-Refill 3. There you would be able to choose between TWO options:

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Can I send cannabis or CBD-related texts?

Messages related to cannabis are not allowed in the United States as federal laws prohibit its sale, even though some states have legalized it. Similarly, messages related to CBD are not permissible in the United States, as certain states prohibit its sale. Twilio defines a cannabis message as any message

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Text Delivery

What are Carrier Filters? In the past decade, bulk text messaging has become the holy grail of marketing due to the amazing results it produces. However, not all mobile users like to receive marketing messages so it was only a matter of time before filtering would kick in. And not

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TCR A2P 10DLC regulation – what is it and how do I comply?

You and Referrizer are both subject to regulation called TCR (The Campaign Registry) a.k.a. A2P 10DLC.  Below are the benefits of TCR A2P 10DLC compliance: Unlimited reach (how many end users can be contacted from one phone number – utility outage example with millions of end users) Unprecedented deliverability rates

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How and where can I find my EIN/Federal Tax ID?

Your EIN (Employer Identification Number) aka Federal Tax ID is publicly available information that is required by TCR A2P 10DLC regulation. It is a unique nine-digit number issued by the I.R.S.  NOTE: If you’re registering a US entity, please find the exact legal business name as registered with the EIN,

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TCPA FCC Regulations for Text Messaging

Texting Rules & Regulations Notification Every business is responsible for assessing its obligations to comply with the Telephone Consumer Protection Act of 1991 (TCPA) when it comes to text marketing, in order to prevent potential legal action and regulatory enforcement actions triggered by annoyed customers/recipients who do not wish to

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Regular and Automated Campaigns have been separate

Following the feedback we have received from you, we came up with the idea to separate Regular and Automated Campaigns into two different pages. This change would help you manage each type of campaign with ease. Sidebar navigation will lead you to the Campaigns page by clicking on the Regular

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What’s new with Campaigns 3.0?

Email & Text Campaigns Combined View all your campaigns on one page Filter, Sort & Search Filter your campaigns either by type (email or text) or by status (draft, paused, running, etc.) Sort your campaigns by date modified or alphabetical order Search for any campaign using keywords Preview Preview your

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How to Create a Campaign

Want to send an email or text blast to your customers? You can easily do this in the Campaigns section. Follow the steps below to get started. Step 1: Access the Campaigns Section 1. Log in to your account. 2. From the left-hand side menu, click on Campaigns. 3. Choose

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Win-Back Campaigns

Win-Back campaigns are one of the tools to remind them of what they have been missing out on. Because these are individuals who have already experienced what you have to offer, you will want to establish a positive relationship with them again. Some reasons customers stop coming in: They had

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Want even more views of your email? Use it in a text!

So you’ve put together something really special that you’re eager for everyone to see, or maybe you have a heartfelt message that just won’t squeeze into a text message’s tight space. Of course, we wouldn’t suggest skipping the charm of a good old email campaign – they’re still a fantastic

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Organize Your Campaigns Into Folders

Here’s how it works: STEP 1 – Create New Folder 1. First, click Campaigns on the left hand side from your account. On the left in the Folders section, click on Create New Folder. 2. Name your Folder and then click Create Folder. 3. A new folder will be created.

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Images not displaying from an email?

Enable images to display in various email clients Sometimes the images in a campaign email might not display for a variety of reasons. The first thing to check is that the email client is enabled to display images. This can happen on your client’s end even though it is not

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New Email Campaign Launcher

With a brand new look and feel, our new launcher makes it easier to create and send email campaigns than ever before! What’s new? Adding Emails It is now much simpler to add emails to a campaign.  Add Email – this button will add the first email to the campaign.  Add

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Can I add a picture to my email background

How to Add a Background Image in Your Referrizer Email Campaign: Open the Email Editor and click to Edit Content: 2. Click on the email’s background and use the ‘Upload image‘ button in the menu:     3. Once you upload your background image, adjust it using Edit image 4. Once

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How to Send Emails Without DKIM Setup

If you’re experiencing issues setting up DKIM (DomainKeys Identified Mail) or cannot configure it as required, Referrizer offers an alternative solution for sending emails reliably. Use a Universal Sender Domain Referrizer provides a universal sender domain in the format: @yourcompany.referrizermail.com This alternative allows you to continue sending email campaigns without

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Email Campaigns can appear as a blog post on your Landing Page

Why is this beneficial? Constant access to your email campaigns Keeps your Landing Page fresh with new content for your members and prospects Keeps your page visible to search engines (i.e. better search results) Here’s how it works Select which email campaigns you would like to have displayed. Enable the ‘News and Updates’ block for the desired

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Email Campaigns – How can I run my own?

Email campaigns are still one of the most used and effective marketing tools to maintain contact with your customers about special promotions and offers. They are a great way to reach out and let your customers know you are still thinking about them even if they have not been in

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How to use email templates from Referrizer Marketplace

What if we told you that you could create awesome email campaigns in just 3 clicks? Yes, with the help of Referrizer Marketplace, it’s that easy to launch your new email campaign and engage your customers! Step 1 – Choose a template Go to https://marketplace.referrizer.com/ and choose an email template you want

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Where can I view reports for my email campaigns?

Every email campaign including follow-ups have reports logging how many were sent, who opened, who clicked on content (including where they clicked), bounced emails everything that is truly important. This way you will truly know how engaging your content is and who are your most involved clients with the information

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Validating your email domain in Squarespace

You may find the DNS records for your domain here. Follow this instruction to add Custom Records to your Squarespace-managed domain. Squarespace automatically includes your domain’s name to the Host field, which only means that you need to add the subdomain instead of the entire Host value we provide. For

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How to format text within a text block

Option 1 will change your text font and option 2 will change the size of your text. The four following options (3, 4, 5, 6) will: Bold your text Italics Underline Strikethrough Option 7 – Superscript Option 8 – Subscript Option 9 will help you add emoticons to your text! 🙂 

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How can I prevent emails from going to SPAM?

While Referrizer uses the best email servers and our developers are constantly working to make sure our email system complies with spam filters, here are some other factors and ideas to keep your email out of the spam folder: Ask your clients to add you to their contact lists or

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Reasons for emails bouncing – explained

This can be due to a mailbox not being used anymore, marked as SPAM, mail service provider preventing delivery. We want to make this easy for you to understand and resolve any issues in your database. Here is some quick info regarding what the system displays: Suppressed – Blocked or Unable

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How Start and Stop Triggers Work in Automated Drip Campaigns

Drip email campaigns are automated sequences designed to nurture leads and encourage them to take action—such as booking an appointment. One common campaign is the “New Lead” sequence, which follows up with leads who have claimed an offer but haven’t scheduled an appointment yet. How Start and Stop Triggers Work

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How to create an automated birthday email campaign

Step 1: Import a list of contacts that includes a birthday column To ensure that no data gets lost, choose the correct date format Import your contact list Step 2: Create your automated email campaign From the Automated Campaigns section, click Create Campaign, afterwards select EMAIL 2. Enter a Campaign Title 3. Click Trigger By

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Creating Multiple Reentry Automated Campaigns in Referrizer

Automated campaigns are a tool in Referrizer, which allows you to reach out to your contacts automatically when certain conditions (defined by you) are met. Previously, once a contact met the criteria and received the campaign messages, they could not reenter the same campaign. However, with our new update, your

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Understanding Stop Triggers in Follow-Up Sequences

Stop triggers are crucial for managing follow-up sequences in our system, ensuring that messages aren’t sent to recipients who meet specific conditions. Understanding when and how these triggers are evaluated is key to avoiding confusion. When Are Stop Triggers Evaluated? Stop triggers are evaluated only when a follow-up message is

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