Timing is a critical component of text marketing compliance. Under the federal Telephone Consumer Protection Act (TCPA) and the Telemarketing Sales Rule (TSR), businesses are prohibited from sending promotional text messages or making marketing calls during designated “Quiet Hours.” Additionally, individual states have enacted stricter “Mini-TCPA” laws that override federal
To ensure your text messages are delivered reliably and to comply with the latest The Campaign Registry (TCR) and carrier standards, we have updated our platform’s consent and legal link features. These changes help you pass “manual vetting” by carriers like Twilio. Why these updates matter Mobile carriers now manually
What is “Message Filtered Carrier Violation” error? The 30007 SMS error code is associated with Referrizer’s messaging provider Twilio’s messaging service and indicates that a sent message was filtered or blocked, often due to carrier violations or spam detection. This prevents delivery to the recipient’s device. This error is not
This article will guide you on how to set up quiet hours for your Referrizer SMS campaigns, explaining the importance of this feature for your marketing strategy. What are Quiet Hours? Quiet hours are specific time periods, typically during the night and early morning, when marketing text messages should not
Never run out of text credits again! Have you ever been ready to send out a text campaign only to find out that you’re short on text credits? Maybe this has happened to you more than once? No more! With the new Auto-Refill feature, you’ll never run out of text credits
Unused text credits automatically roll over for up to 3 months, giving you extra time to reach your contacts with engaging text campaigns. How rollover credits work: Monthly rollover: At the end of each month, any unused credits will carry over to the next month, up to a maximum of
As the TCR A2P 10DLC deadline is approaching fast, many clients asked us what exactly will happen on August 31, 2023? Below are the answers: Outbound SMS/MMS traffic will be blocked from your 10DLC number (until you finish TCR A2P 10DLC registration) Your existing 10DLC number will be available for
Text campaigns are truly one of the most engaging ways to stay in contact with your customers. You can send them quick updates, links to purchase special deals, and much more! Accessing Text Campaigns: Click on Campaigns on the left side in your account and choose Regular or Automated Campaigns. Next, click
Why are SMS Campaigns so Effective Wide Audience Reach: Most of your audience owns smartphones, ensuring broad accessibility to your SMS campaigns. Instant and Active Communication: SMS guarantees instant and active communication with your clients, fostering real-time engagement and interaction. Quality over Quantity: SMS allows you to deliver concise and
Thanks to all of our great clients we are aware of an issue with broken links in iMessage that is ultimately caused by a bug in Apple’s iOS. This iOS bug is version-specific and renders a hyperlink unclickable under certain circumstances. We first became aware of the issue when we received
Due to strict advertising regulations, CBD text campaigns must avoid certain words and phrases to ensure compliance and protect your business’s communication channels. These regulations are in place to prevent health claims, misrepresentations, and any terms that might imply medical benefits or unproven claims. Below are key categories and examples
When sending a text campaign, there is a newly added option to remove the “Reply Stop to Opt-Out” footer. Please keep in mind if it is the first communication or campaign received by a specific customer, this will still be included for your protection. Also, we fully advise at the
SMS (Text) carriers have limitations on how fast you can deliver messages using regular 10-digit numbers. Sending too many messages too quickly can affect your delivery rate. The limitation of sending messages using regular 10-digit numbers is up to 200 messages per hour (based on the carrier). By default spread
Currently, our text campaign platform supports only a few specific clickable options: Beyond these options, there is currently no functionality to make additional words or phrases clickable within text campaigns. This limitation helps ensure messages stay within SMS character limits and comply with mobile carriers’ guidelines for clickable content. For
T-Mobile, along with other carriers, aims to create a safe and reliable mobile experience for their customers. This includes protecting them from unwanted and potentially harmful text messages. By enforcing existing regulations more diligently, they hope to minimize spam and ensure a positive texting environment for everyone. They are actively
“Generate Messages with AI” feature streamlines the process of creating text campaigns by generating customized message sequences. This guide will walk you through the steps to use this feature effectively. TABLE OF CONTENTS Step 1: Click on the “Generate Messages with AI” button On the Campaign Edit screen, find the
What if we told you that you could create awesome text campaigns in just 3 clicks? Yes, with the help of the Referrizer Marketplace, it’s that easy to launch your new text campaign and engage your customers! The article introduces the Referrizer Marketplace as a tool for creating text campaigns
Adding Text Credits to your Referrizer account is quite simple! 1. Click your Logo in the top right corner and a dropdown list will appear – select Billing. 2. Scroll all the way down and choose to Top Up one time or enable Auto-Refill 3. There you would be able to choose between TWO options:
Messages related to cannabis are not allowed in the United States as federal laws prohibit its sale, even though some states have legalized it. Similarly, messages related to CBD are not permissible in the United States, as certain states prohibit its sale. Twilio defines a cannabis message as any message
What are Carrier Filters? In the past decade, bulk text messaging has become the holy grail of marketing due to the amazing results it produces. However, not all mobile users like to receive marketing messages so it was only a matter of time before filtering would kick in. And not
You and Referrizer are both subject to regulation called TCR (The Campaign Registry) a.k.a. A2P 10DLC. Below are the benefits of TCR A2P 10DLC compliance: Scope Geography: USA only Channel: outbound SMS and MMS This is not a Referrizer’s initiated project, but an industry-wide regulatory compliance. Every provider is required to comply.
Your EIN (Employer Identification Number) aka Federal Tax ID is publicly available information that is required by TCR A2P 10DLC regulation. It is a unique nine-digit number issued by the I.R.S. NOTE: If you’re registering a US entity, please find the exact legal business name as registered with the EIN,
Texting Rules & Regulations Notification Every business is responsible for assessing its obligations to comply with the Telephone Consumer Protection Act of 1991 (TCPA) when it comes to text marketing, in order to prevent potential legal action and regulatory enforcement actions triggered by annoyed customers/recipients who do not wish to
Based on your feedback, we’ve decided to separate Regular and Automated Campaigns into two distinct pages. This change will make it easier for you to manage each campaign type. To start click on the Campaigns button from the left-hand side navigation bar and then select the Regular or Automated option.
Email & Text Campaigns Combined View all of your campaigns in one page! Filter, Sort & Search Preview Preview your campaigns by clicking on them to see what your contacts will receive Action Buttons Reports 2. Click “View Full Report” to see a more detailed report. 3. Click on the
Want to send an email or text blast to your contacts? You can easily do this in the Campaigns section. Follow the steps below to get started. Step 1: Access the Campaigns Section 1. Log in to your account. 2. From the left-hand side menu, click on Campaigns. 3. Choose
Win-Back campaigns are one of the tools to remind your past customers of what they have been missing out on. Because these are individuals who have already experienced what you have to offer, you would want to establish a positive relationship with them again. Some reasons customers stop coming in:
So you’ve put together something really special that you’re eager for everyone to see, or maybe you have a heartfelt message that just won’t squeeze into a text message’s tight space. Of course, we wouldn’t suggest skipping the charm of a good old email campaign – they’re still a fantastic
Sometimes, clients may unintentionally unsubscribe from receiving messages through text or email. Later, they might realize what they’re missing and request to be resubscribed. Here’s a quick overview of how to resubscribe them into the system. Important: In some cases, resubscribing through Referrizer may not work directly: Steps to Resubscribe
Here’s how it works: STEP 1 – Create New Folder A new folder will be created. STEP 2 – Moving Campaigns to Folders 1. Click on the 3 dots options button on the far right for the campaign you want to move. 2. A dropdown list will appear. Select the option “Move
Referrizer allows you to filter and target contacts for both regular and automated campaigns. This article will explain how triggers work in these two types of campaigns and how the system uses set-up conditions to ensure the right contacts receive the right message at the right time. What Are Triggers?
AI in email marketing refers to all the technologies and algorithms used to perform tasks related to email marketing, such as sending automated messages, segmenting email lists, etc. Every AI-assisted task is performed in a human-like manner but with a lot more accuracy and efficiency. There are a number of benefits
How to Enable Image Display in Different Email Clients At times, images in a campaign email may not appear due to various reasons. The most common cause is that the email client isn’t set to display images. This issue is more likely to occur on the recipient’s side, even though
With a brand new look and feel, our new launcher makes it easier to create and send email campaigns than ever before! What’s new? Adding Emails It is now much simpler to add emails to a campaign. Email Settings, Clone, & Delete All the previous options are available in the
Inside the builder, you have the ability to add images, GIFs, or Youtube videos to any image block in your email campaigns. Here is a good resource for Free gifs: https://giphy.com/ Here’s how it works (Images and GIFs): On your righthand side, add an IMAGE block by “drag-and-drop”, then choose an
To track revenue generated by a specific campaign, you must be a Mindbody user with your account connected to Referrizer. 1. Find the campaign which revenue data you wish to check out and click on View Report 2. Click on View Full Report 3. Check out your PURCHASES details Important
Adding a Background Image to your Referrizer Email Campaigns 2. Click on the email’s background and use the ‘Upload image‘ button in the menu: 3. Once you upload your background image, adjust it using Edit image 4. Once the image is adjusted, click to remove the background color
If you’re experiencing issues setting up DKIM (DomainKeys Identified Mail) or cannot configure it as required, Referrizer offers an alternative solution for sending emails reliably. Use a Universal Sender Domain Referrizer provides a universal sender domain in the format: @yourcompany.referrizermail.com This alternative allows you to continue sending email campaigns without
Why is this beneficial? Constant access to your email campaigns Keeps your Landing Page fresh with new content for your members and prospects Keeps your page visible to search engines (i.e. better search results) Here’s how it works Select which email campaigns you would like to have displayed. Enable the ‘News and Updates’ block for the desired
Email campaigns remain one of the most popular and effective ways to stay connected with your customers, keeping them informed about special offers and promotions. It’s an excellent tool for letting your customers know you’re thinking of them, even if they haven’t visited in a while. Benefits: How it works:
Why not take advantage of the free email that comes with your hosting account? Using an email address like “info@yourcompanyname.com” is far more professional than using a personal email address. Plus, it’s free! If you’ve purchased a domain, it’s worth ensuring you’re using an email service that’s included. Many domain
What if we told you that you could create awesome email campaigns in just 3 clicks? Yes, with the help of Referrizer Marketplace, it’s that easy to launch your new email campaign and engage your customers! Step 1 – Choose a template Go to https://marketplace.referrizer.com/campaigns and choose an email template
Every email campaign, including follow-ups, includes detailed reports that track how many emails were sent, who opened them, who clicked on the content (and where), bounced emails, and all other essential metrics. This provides you with a clear understanding of how engaging your content is and identifies your most engaged
You can find the Referrizer DNS records for your domain here. Follow this instruction to add Custom Records to your Squarespace-managed domain. Squarespace automatically includes your domain’s name to the Host field, which only means that you need to add the subdomain instead of the entire Host value we provide.
Option 1 – change your text font Option 2 – change the size of your text The four following options (3, 4, 5, 6) will: Option 7 – Superscript Option 8 – Subscript Option 9 will help you add emoticons to your text! 😀 Option 10, 11, 12 & 13 –
While Referrizer uses the best email servers and our developers are constantly working to make sure our email system complies with spam filters, here are some other factors and ideas to keep your email out of the spam folder: Ask your clients to add you to their contact lists or
This can be due to a mailbox not being used anymore, marked as SPAM, mail service provider preventing delivery. We want to make this easy for you to understand and resolve any issues in your database. Here is some quick info regarding what the system displays: Suppressed – Blocked or Unable
Keep in mind that there are certain limitations for text and email campaigns when it comes to credits to free trial users. Text Campaign Limits Email Campaigns Limits
Create a campaign that gets triggered every time someone texts a keyword that’s assigned to that campaign. Simply set up the new keyword trigger, designate your preferred keyword, and watch as your clients receive customized text messages each time they text that keyword to your Smart Line. You’re a couple
Drip email campaigns are automated sequences designed to nurture leads and encourage them to take action—such as booking an appointment. One common campaign is the “New Lead” sequence, which follows up with leads who have claimed an offer but haven’t scheduled an appointment yet. How Start and Stop Triggers Work
Step 1: Import a list of contacts that includes a birthday column Step 2: Create your automated email campaign 2. Enter a Campaign Title 3. Click Trigger By Condition 4. Click on the trigger dropdown and select Create New Trigger 5. Enter the trigger name, e.g. Birthday Trigger 6. Click
When setting up an automated text campaign based on specific conditions, it’s crucial to configure the “Minimum Time Between Re-Entries” setting. This prevents contacts from unintentionally receiving the same campaign multiple times in a short period. Real Example: Why the Campaign Was Sent Twice Let’s break down a case where
Here you will see how manycampaigns you have sent, thetotal amount of purchasesmade thanks to those campaigns, and most importantly,the revenue earnedfrom those purchases. Also, each campaign report shows the revenue, total purchases and total number of customers for that campaign. By clicking on the Detailed Report button (shown above)
Automated campaigns are a tool in Referrizer, which allows you to reach out to your contacts automatically when certain conditions (defined by you) are met. Previously, once a contact met the criteria and received the campaign messages, they could not reenter the same campaign. However, with our new update, your
Stop triggers are crucial for managing follow-up sequences in our system, ensuring that messages aren’t sent to recipients who meet specific conditions. Understanding when and how these triggers are evaluated is key to avoiding confusion. When Are Stop Triggers Evaluated? Stop triggers are evaluated only when a follow-up message is
Yes! We have made this easy for you. Below is a quick video showing you how to set this up:
