Can I change the automated texts sent to customers based on visits (Loyalty Program texts)?
Customize automated loyalty texts based on customer visits to boost engagement. Keep dynamic elements intact and save changes to enhance your program.
Can I control the messaging frequency for my loyalty program?
Control text message frequency for your loyalty program based on customer visit patterns, perfect for spas and gyms. Learn how to adjust settings.
Can I customize the appearance of the Loyalty Web App?
Customize your loyalty WebApp on Referrizer by changing its color via the Reputation -> Settings page. Other elements are hard coded.
Can I customize the name of my loyalty program?
Learn why you cannot customize the name of your loyalty program and explore alternative solutions for branding and engagement.
Can I have multiple loyalty programs?
Discover why multiple loyalty programs are not supported to ensure accurate tracking of points earned and rewards redeemed.
Can I integrate my loyalty program with my POS system?
Learn why integrating loyalty rewards and points with your POS system is currently not possible and explore alternative solutions.
Can I make my Loyalty Program more engaging?
Enhance your loyalty program with tailored rewards, mobile integration, social sharing, and exclusive experiences using Referrizer.
Can I manually add or remove loyalty points?
Manage loyalty points manually in your account: add for specific rewards or deduct due to errors. Verify with a Pin-code and note reasons optionally.
Can I manually adjust the amount of loyalty points given for certain actions?
Learn how to manually adjust loyalty points for actions in your app. Visit My Apps, open the Loyalty feature, and click EDIT to customize points.
Can I put any limitations on loyalty rewards?
Let's limit it a bit
Can I redeem loyalty rewards online?
Redeem your loyalty rewards online with ease! Use the WebApp link sent via SMS or email after check-in or a loyalty campaign to access your rewards.
Can I require a pin code to redeem loyalty rewards?
I don't want my clients redeeming on their own.
Can I send out an SMS or email blast to notify customers of their loyalty points?
Launch SMS and email campaigns to introduce customers to your new Loyalty Program, detailing rewards and how to earn more points.
Can the first SMS/text be customized?
Make your first loyalty & referral SMS text more engaging by customizing it on the Loyalty Settings page.
How do I create a loyalty program?
What am I even doing here?
How do customers earn points?
Discover how customers earn loyalty points through check-ins, sharing offers on Facebook, online reviews, and MindBody purchases.
Is there a way to expire or delete unused loyalty points?
Manage loyalty points on Referrizer with ease—reset all points to zero or manually adjust balances without expiration. Perfect for business flexibility!
What Loyalty Rewards can I offer?
Boost loyalty with Referrizer! Offer gym, spa, and retail rewards like free sessions, VIP booking, exclusive discounts, and partner benefits.
What does the customer experience look like for the loyalty program?
Customers receive a text with a WebApp link to check loyalty points, referral credits, and ways to earn more by sharing promotions and referring friends.
What does the employee experience look like for the loyalty program?
Ensure loyalty reward verification in Referrizer: employees check SMS notifications and view redeemed rewards in the backend for smooth service.
What does the owner / manager experience look like for the loyalty program?
Managers receive email alerts for loyalty rewards redemptions on Referrizer; setup required in Loyalty Settings for real-time oversight.
What is contained in the link customers receive?
Customers receive a text with a WebApp link to check loyalty points, referral credits, and ways to earn more by sharing promotions and referring friends.