See exactly what uses your text credits, and how to keep your balance topped up Text credits cover every text you send from Referrizer, not just campaigns. This article explains what uses credits, how many each message type uses, and how to avoid running out. What changed NOTE! Why it
You just migrated your customer database to a new marketing platform. You have 10,000 phone numbers of past customers, leads, and prospects. You draft an incredible SMS offer, hit “send,” and wait for the revenue to roll in. Instead of a wave of new bookings, you receive a letter from
Text messaging is one of the highest-performing channels you have. Open rates sit near 98%, and most messages are read within minutes. But a text list is only valuable if it’s built the right way: every subscriber has to opt in, and the consent behind that opt-in has to hold
Timing is a critical component of text marketing compliance. Under the federal Telephone Consumer Protection Act (TCPA) and the Telemarketing Sales Rule (TSR), businesses are prohibited from sending promotional text messages or making marketing calls during designated “Quiet Hours.” Additionally, individual states have enacted stricter “Mini-TCPA” laws that override federal
What is “Message Filtered Carrier Violation” error? The 30007 SMS error code is associated with Referrizer’s messaging provider Twilio’s messaging service and indicates that a sent message was filtered or blocked, often due to carrier violations or spam detection. This prevents delivery to the recipient’s device. This error is not
Unused text credits automatically roll over for up to 3 months, giving you extra time to reach your contacts with engaging text campaigns. How rollover credits work: Monthly rollover: At the end of each month, any unused credits will carry over to the next month, up to a maximum of
As the TCR A2P 10DLC deadline is approaching fast, many clients asked us what exactly will happen on August 31, 2023? Below are the answers: Outbound SMS/MMS traffic will be blocked from your 10DLC number (until you finish TCR A2P 10DLC registration) Your existing 10DLC number will be available for
Text campaigns are truly one of the most engaging ways to stay in contact with your customers. You can send them quick updates, links to purchase special deals, and much more! Accessing Text Campaigns: Click on Campaigns on the left side in your account and choose Regular or Automated Campaigns. Next, click
Why are SMS Campaigns so Effective Wide Audience Reach: Most of your audience owns smartphones, ensuring broad accessibility to your SMS campaigns. Instant and Active Communication: SMS guarantees instant and active communication with your clients, fostering real-time engagement and interaction. Quality over Quantity: SMS allows you to deliver concise and
Thanks to all of our great clients we are aware of an issue with broken links in iMessage that is ultimately caused by a bug in Apple’s iOS. This iOS bug is version-specific and renders a hyperlink unclickable under certain circumstances. We first became aware of the issue when we received
Due to strict advertising regulations, CBD text campaigns must avoid certain words and phrases to ensure compliance and protect your business’s communication channels. These regulations are in place to prevent health claims, misrepresentations, and any terms that might imply medical benefits or unproven claims. Below are key categories and examples
When sending a text campaign, there is a newly added option to remove the “Reply Stop to Opt-Out” footer. Please keep in mind if it is the first communication or campaign received by a specific customer, this will still be included for your protection. Also, we fully advise at the
SMS (Text) carriers have limitations on how fast you can deliver messages using regular 10-digit numbers. Sending too many messages too quickly can affect your delivery rate. The limitation of sending messages using regular 10-digit numbers is up to 200 messages per hour (based on the carrier). By default spread
Never run out of text credits again! Have you ever been ready to send out a text campaign only to find out that you’re short on text credits? Maybe this has happened to you more than once? No more! With the new Auto-Refill feature, you’ll never run out of text credits
Currently, our text campaign platform supports only a few specific clickable options: Beyond these options, there is currently no functionality to make additional words or phrases clickable within text campaigns. This limitation helps ensure messages stay within SMS character limits and comply with mobile carriers’ guidelines for clickable content. For
T-Mobile, along with other carriers, aims to create a safe and reliable mobile experience for their customers. This includes protecting them from unwanted and potentially harmful text messages. By enforcing existing regulations more diligently, they hope to minimize spam and ensure a positive texting environment for everyone. They are actively
“Generate Messages with AI” feature streamlines the process of creating text campaigns by generating customized message sequences. This guide will walk you through the steps to use this feature effectively. TABLE OF CONTENTS Step 1: Click on the “Generate Messages with AI” button On the Campaign Edit screen, find the
What if we told you that you could create awesome text campaigns in just 3 clicks? Yes, with the help of the Referrizer Marketplace, it’s that easy to launch your new text campaign and engage your customers! The article introduces the Referrizer Marketplace as a tool for creating text campaigns
Adding Text Credits to your Referrizer account is quite simple! 1. Click your Logo in the top right corner and a dropdown list will appear – select Billing. 2. Scroll all the way down and choose to Top Up one time or enable Auto-Refill 3. There you would be able to choose between TWO options:
Messages related to cannabis are not allowed in the United States as federal laws prohibit its sale, even though some states have legalized it. Similarly, messages related to CBD are not permissible in the United States, as certain states prohibit its sale. Twilio defines a cannabis message as any message
What are Carrier Filters? In the past decade, bulk text messaging has become the holy grail of marketing due to the amazing results it produces. However, not all mobile users like to receive marketing messages so it was only a matter of time before filtering would kick in. And not
You and Referrizer are both subject to regulation called TCR (The Campaign Registry) a.k.a. A2P 10DLC. Below are the benefits of TCR A2P 10DLC compliance: Scope Geography: USA only Channel: outbound SMS and MMS This is not a Referrizer’s initiated project, but an industry-wide regulatory compliance. Every provider is required to comply.
Your EIN (Employer Identification Number) aka Federal Tax ID is publicly available information that is required by TCR A2P 10DLC regulation. It is a unique nine-digit number issued by the I.R.S. NOTE: If you’re registering a US entity, please find the exact legal business name as registered with the EIN,
Texting Rules & Regulations Notification Every business is responsible for assessing its obligations to comply with the Telephone Consumer Protection Act of 1991 (TCPA) when it comes to text marketing, in order to prevent potential legal action and regulatory enforcement actions triggered by annoyed customers/recipients who do not wish to
